Privacy policy.
Privacy Policy
Last updated: April 2026
Personal Trainer UK (“we”, “our”, “us”) operates personaltraineruk.co.uk. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
1. Information We Collect
We may collect the following types of personal information:
- Contact information — name, email address, phone number when you submit an enquiry or register a listing.
- Business information — business name, address, specialties, pricing when you list your PT business.
- Usage data — pages visited, search queries, browser type, and IP address collected automatically via cookies.
- Payment information — billing details for paid listings (processed securely via third-party payment providers; we do not store card details).
2. How We Use Your Information
- To display your PT business listing on our directory
- To respond to your enquiries and provide customer support
- To process payments for paid listing packages
- To improve our website and user experience
- To send you relevant updates about your listing (you can opt out at any time)
- To comply with legal obligations
3. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. We use:
- Essential cookies — required for the website to function properly.
- Analytics cookies — to understand how visitors use our site (e.g. Google Analytics).
- Marketing cookies — only with your consent, to show relevant advertising.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
4. Data Sharing
We do not sell your personal data. We may share information with:
- Service providers — hosting, payment processing, and email services that help us operate the website.
- Legal authorities — where required by law or to protect the rights and safety of our users.
5. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Active listings are retained while your account is live. You may request deletion of your data at any time.
6. Your Rights (UK GDPR)
Under the UK General Data Protection Regulation, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing
- Data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption (HTTPS) for all data transmission.
8. Third-Party Links
Our directory links to personal trainer websites. We are not responsible for the privacy practices of third-party websites and encourage you to read their privacy policies.
9. Contact Us
For any privacy-related queries or to exercise your rights, please contact us at:
Personal Trainer UK
Email: privacy@personaltraineruk.co.uk
Website: personaltraineruk.co.uk
We will respond to all requests within 30 days.